Mia Healthcare Platform

This project required a deep understanding of varying user needs across three distinct roles: patients, dentists, and suppliers. I began by mapping out user journeys for each group, identifying key actions such as appointment booking, treatment tracking, invoice management, and supplier order flows. Wireframes were created to validate structure and functionality before moving into UI. Emphasis was placed on minimizing friction and ensuring a consistent, intuitive navigation experience for all users, whether accessing on desktop or mobile.

Key UX Focus Areas:

• Role-based dashboards with tailored access and features

• Appointment and treatment flow optimization for patients

• Order management and shipment tracking flows for suppliers

• Information hierarchy and accessibility for medical records

For the UI, I established a clean, clinical aesthetic that still feels modern and approachable. The interface uses soft tones, structured layouts, and clear typography to enhance readability and reduce cognitive load — critical for users navigating medical and transactional content. I created a shared component library in Figma, supporting rapid iteration and consistency across all views. Mobile responsiveness and ease of interaction were key priorities, especially for patients accessing the platform on-the-go.

Key UI Deliverables:

• Scalable design system for all user types

• High-fidelity screen designs for dashboards, profiles, booking flows, and e-commerce functionality

• Interactive prototypes to demonstrate end-to-end workflows

• Developer handoff files with specifications and behavior annotations